Hiring a Freelancer – A Question of Trust

trust

Hiring a Trustworthy Freelance Programmer

People contact me because they need web programming services.  They’re looking for a freelance programmer, because most small business websites do not need an in house dedicated web developer.

I almost never meet a client in person, often I do not even speak to them on the phone.  Communicating over email works well for me.

Well, the next thing they know I am asking for passwords to their accounts to make modifications.  They hesitate, and ask  “How am I supposed to trust you?”.  I understand.  I put myself in their shoes and think, “Would I hand over passwords to access my personal accounts?”.
There’s not much I can say.  I know me, I know you can trust me. I’ve been a freelance programmer since 2005 (and had worked in the corporate field of web development 7 years prior) and have built a successful freelance business based on how I take care of my clients.  Freelancing is not a second/moonlighting job for me. I work every day, regular business hours.

I also know there are a lot of thieves and incompetent web developers out there claiming they can build you a website. They take your money and run, or deliver a shoddy website full of errors and bugs. I know because clients contact me on a regular basis with this same story over and over.

A client sent me this. Hopefully it will put your mind at ease a bit.

A year ago, I did the stupidest thing in my life. (Well, one of the stupidest. I’ve done lots of stupid things.) We have two important websites, both of them blogs, one of which gets lots of international attention. I decided we needed to overhaul both our sites, and since our web designer was particularly busy at the time, and since I was looking for more “back end” work than design work, I began looking for a crackerjack programmer. I quickly found Adrienne Palmiere. I contacted her and asked her rates. She responded promptly, and noted her rates. I said I could not afford her. She wrote back, saying, “How do you know?” She then explained that she works very efficiently, rapidly, and with consummate skill. (Those are not her words; they’re mine.)

 

My first stupid mistake was, I didn’t believe her.

 

My second stupid mistake was, I went to a Pakistani outfit, instead. Over the next 3 months I poured many thousands of dollars into my new Pakistani “team,” only to realize they were away beyond their depth and they had made a stupendous mess. Not only was I poorer by many thousands of dollars, but our site was worse than ever. I contacted Adrienne, in desperation and, yes, embarrassment. “Adrienne! Help!”

 

I write these words 10 months later. I have built a shrine to Saint Adrienne in my study. I burn incense, in appreciation, and I sing hymns to her. This note is one of them.

 

Adrienne’s the best. Our designer agrees. My wife agrees. I neglected to mention, above, that our main site had been hacked. Not only did I want to change the site, but it had been seriously hacked. We are a book publisher, and this was a major blow to us. It goes without saying, Adrienne fixed the hack and she built in security that God, himself, would have a tough time breaching.

 

Don’t be stupid like me. Email Adrienne. Bear in mind, she’s busy, with lots of clients who are fiercely devoted to her. If she takes you on, count yourself lucky.

 

Calvin Luther Martin, PhD

Associate Professor of History (retired)

Rutgers University

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Hiring a Freelancer - A Question of Trust
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Hiring a Freelancer - A Question of Trust
Description
Hiring a freelance programmer to work remotely can be a bit nerve-wracking since you never get to meet in person. Let me put your mind at ease a bit.
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Freelance Web Programmer
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