Website Repair Services
Do you need to hire someone to troubleshoot and fix your website problems?
I’ve logged thousands of hours debugging website code. Hire an expert to diagnose and repair your website by fixing all kinds of website issues.
Examples of issues I can help you fix on your broken website:
webpage not available problems
Not secure websites
website contains malware or hacked
Database connection errors
website is down/offline
website is slow
If you don't know what's wrong beyond you have a broken website, no problem.
Click the "Fix My Website" button to get started.
Remote Website Tech Support
and Website "Repair Guy"
For any small business owner, having a website repair guy on stand by when you need help is invaluable.
Hacked Websites
Code & Database Errors
Not Secure Website
WordPress Problems
Website Won't Load
Slow Websites
Outdated Code
Any Website Help
Why Hire Me?
Almost daily someone contacts me saying “I need help with my website”. It’s broke, showing errors, offline, I can’t access web pages….
With 25 years experience troubleshooting website issues , I can identify and fix problems with your website quickly.
You're an absolute miracle-working life saver!! Wow! I really thought there was no hope for recovering this. Thank you so, so much!
Professional Services
I know how to fix websites. I troubleshoot and solve problems all day every day and fix problems quickly.
Broken website- no problem
I fix everything from not secure messages to code problems and hacked websites. (especially WordPress bug fixing).
Working Remotely
You don't have to limit yourself to finding a local web developer. Work directly with me for any/all website repairs over email. (I'm located in Virginia, USA E.S.T.)
How to get website help
Fill out this form. Include a link to the page with the problem, and a detailed description of what is wrong. The more details you provide, the quicker I can get a website fixed.
I will follow up fast (usually same day), to understand and confirm what needs fixed.
I will provide an estimate for what it may cost to fix your site. Keep in mind, some code issues are obvious to an experienced developer, but others take time to methodically go through the code to rule out the source. I only bill hourly to debug code problems.
If you want to proceed, you will need to send me your website login details securely through this form. I will get to work.
Note: I cannot do any work with out having access to your website code and often web hosting account. Compare this to not giving your car keys to a mechanic to fix your car.
Once I report back that the issue is fixed, it is up to you to review and test your website code.
Fixing one thing can also show new problems that were hidden. Sometimes fixing one code problem, can break something else. With me not coding your website or ever reviewing your website code before, it is imperative that you fully test the changes.
Once your website repairs are complete, I will send you an invoice over email that you can pay securely online.
Often, I can diagnose website problems just by looking at a web page. Keep in mind every website is unique though. By you providing me clear details of the website problems you need fixed, I can diagnose and fix your website issues much faster.
It's been a pleasure working with you. I can't remember an experience this good. I will certainly recommend you to any friends or acquaintances that need website maintenance and repair.
Website Repair Request
Help me fix your website issues faster.
Website errors are generated for all kinds of reasons. It could be due to your website getting hacked or infected with malware, code updates that cause other code to break, server modifications like server upgrades, or moving your website to a new host.
Usually there is a trigger and/or timeline. Communicating to me recent events can help me find the source faster. Some examples: your web host made a change to your account (upgrades, PHP version, moved to new server….) You updated WordPress code/plugins…, everything was good up to “yesterday”, or it could have been like this for months, I don’t know.
I find and fix all kinds of website problems. Help me fix website issues faster by providing as much detail as possible.
Troubleshooting Website Problems
The more detailed information you can provide to me, the faster I can troubleshoot and fix your website issues.
- Provide a link to the web page that has the problem.
- Clearly describe the problem.
- Tell me what kind of device you are using. (desktop, iphone...)
- If an error is showing, copy and paste it to send to me.
- Tell me the exact problem you see. i.e. White screen; no error shows, but the page did not process; an error message returned....
- Send a screen grab of the issue if possible.
- Tell me if you know of any recent changes. Did you update your theme, plugins or WordPress core? Has your host communicated recent changes (i.e. PHP upgraded)
Good Communication
By supplying me with specific details of how to see and duplicate the problem, it will help me find the issue quicker...
Save you money by saving me time.
Tip
The best way to avoid website problems moving forward is to maintain your website! I provide website maintenance services for many clients to keep their website running without errors.
Other Website Repair Services
- database repair
- repair a WordPress installation
- repair hacked websites
- fix mixed content and other secure certificate issues
- fix white screens
- speed up a slow site
- upgrades, updates, redesigns, new themes....
Website Repair Expert
Years of experience can expedite me solving a problem in 5 minutes that may take you hours to figure out.
Experience doesn’t mean I always can solve a problem quickly though. Fixing website errors can be a challenge. Digging into another programmers code to try to figure out what it is supposed to do in the first place can take effort.
Because of this I only bill for fixing website errors and hacked websites at an hourly rate.
Its impossible for me to quote a flat rate to fix since I don’t know the issue until I can get into the source code to see what’s going on.
Do you need to hire someone
to fix website errors?
If you have a secure certificate but are still seeing not secure errors, then part of your page is not loading on a secure connection. Hire me to find and fix why this is happening.
Fixing “Not Secure” website errors is important for the credibility of your website and business. If you have an eCommerce site, it needs to be priority to fix.
Website errors leave a bad impression for your users. A lot of them will leave and not come back.
If you don’t have a secure certificate, you need to purchase/install one.
If you have one, your website code needs to be configured properly to load it.
Hire me to identify the issue and fix not secure website errors.
I’m an expert at WordPress bug fixing. If your WordPress site is broken, I can debug and fix just about any type of WordPress problem.
Everything from:
- WordPress site not loading properly
- Repairing WordPress database errors
- WordPress is hacked and you need malware removal
View my page on WordPress website repair here.
If you have code errors showing on a web page, it doesn’t look professional. Some errors are simple to fix, like how to fix a 404 error on your website. Fixing a website security certificate error requires more effort.
Beyond the actual error, a bigger concern is that you are showing information that should be secured (like your server file paths or database names). Hackers will exploit this information, making your site vulnerable to being attacked.
If you don’t know what to look for, you can spend all day trying to find the source. An experienced programmer can find and fix code errors quickly.
I can identify and fix just about any website errors.
I can fix any type of MySQL error on your website.
If you have website database errors, at a minimum your website is not functioning properly, worst case your website is not loading at all.
A common database error that people hire me to fix is “Error Establishing a Database Connection”. This means the code can not “talk” to the database. There can be a couple of reasons for this, one is an easy fix, the other can be a bigger problem.
Did you buy (or get a free) SEO audit report that was full of errors and recommendations?
An audit report will identify SEO issues, but then you need to fix them.
Hire me to review your audit report and prioritize what items need to be addressed and the optimize your site.
SEO is definitely not an “exact science”. Often SEO audit reports are a computer generated analysis that are making generalizations of recommendations that may not apply to your site or industry.
My SEO skills focus on the technical side of SEO, related to errors in the code and content on your website. If you have a SEO audit report and don’t know what to do with it, I can help you optimize your site.
Yup. There are lots of reasons why a website is down. Contact me with a link to your site so I can review whats going one.
Optimizing your website for speed for websites is important.
- It’s important to Google.
- It’s important to users.
If you use a CMS like WordPress to manage your website content, you need the admin area to be fast too.
- It’s important to you too.
Most people that contact me about their slow website want to know “Why is my WordPress site so slow?”
WordPress is not slow by default. There are a lot of factors that can make your site load slowly though.
I specialize in debugging slow WordPress websites and fixing why your site is so slow.
There is no simple answer, it take time to review, analyze and find the source. If you hire me to work on your WordPress website, I know I can make it faster.
Keep in mind, ff your website is loading slowly the reason why will be different than if your “website is taking to long to respond”.
Read more here if your website is loading slow.
When people contact me because their website crashed, they are usually in a bit of a panic. Take a deep breath, we will work together to get it fixed.
If you have a current website backup, I should be able to get you back online quickly.
If you don’t getting a crashed website back online can be a challenge. Sometimes the only option is to rebuild.
If you are not currently making regular website backups. Go do this now. If you don’t know how, you can hire me to make a backup for you.
If your website is not mobile friendly, you need to put this at the top of your to do list. Google started penalizing websites in 2015 that are not mobile friendly. This technology has been around for almost 15 years. The way to make your site mobile friendly is to rebuild it. Technology changes so quick on the Internet, if you site hasn’t been redesigned since this became popular, you have other outdated technologies to address too. Read more about website redesign services I offer.
If your site is coded to be mobile friendly, but you have some issues, I can fix these for you.
What people say about freelance
website Repair services
Website Repair and Maintenance
The best way to avoid website problems is to maintain your website by keeping it updated.
A website maintenance plan keeps your website up to date all the time to avoid code problems and keeps your site secure from getting hacked.
